Survey management

Business Talk

  • Dave outlines technical aspects of our Survey management system
  • Video Link

    Our Survey Management System is the most advanved on the market.
    It can do the following that others cannot.

  • Set up public or private surveys:
    a) Public surveys allow you to invite all members to participate (Eg a general customer satisfaction survey, etc.)
    b) Private surveys allow you to apply a survey to specific group. Eg just those who attended a specific event; just those who opted in to receiving New Monthly Titles, etc.
  • Send messages to customised groups of customers re a survey to encourage them to participate - they can access the survey via an email or SMS communication.
  • The system limits one customer to a single survey submission.
  • You can download survey reports for the statistics and responses.
  • Close the survey on a custom date.